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Job Description Business Support Executive

Role Overview

The Business Support role is responsible for enabling smooth operational functioning across South accounts by ensuring compliance, data management, program coordination, and administrative efficiency. The position supports the GAD and account teams with governance, reporting, communication, and people?related processes while maintaining high service quality and timely execution of deliverables.

Key Responsibilities

- 1. Operational Excellence & Compliance
- Support Minimum Wages compliance and Contract Management in alignment with statutory and client requirements.
- Assist the account team with MSA, Contracts, and Addendums.
- Monitor monthly Compliance Scores across accounts and coordinate with stakeholders to close open risks from BA reviews, ensuring solid governance with the QA team.
- Implement and support BetterPlace attendance processes across accounts.
- Organize Townhalls and engagement connects (Virtual & F2F).
- Provide approvals on behalf of GAD as required by the team.
- Raise REQ's on behalf of the GAD and ensure timely closure.
- Data Management & Reporting
- Maintain and regularly update the Portfolio Tracker for South?1 accounts.
- Prepare and deliver Monthly Finance MIS and Account MIS to support financial visibility and decision-making.
- Gather benchmarking data, coordinate data collation, and support data cleanup activities.
- Prepare presentations, detailed reports, dashboards, and data summaries as needed.
- Prepare welcome notes for stakeholders and new joiners.
- Maintain and update client and account-related data.
- Training & Program Support
- Support the Graduate Trainee Program,



including onboarding coordination and evaluation for South?1 regions.
- Assist in the Apprenticeship Program (NAPS), contributing to workforce development initiatives.
- Coordinate training nominations, send follow?ups, and track completion status of participants.
- Provide extended support to HR programs such as Ovation, Pat on the Back nominations, and employee engagement activities, ensuring timely recognition cycles and program execution.
- Administrative & Operational Support
- Handle IT/HR asset requests, onboarding support (ID & Password), travel bookings, hotel/cab arrangements, and expense management while ensuring SLA compliance.
- Manage GAD's calendar, including scheduling meetings, booking meeting rooms, and coordinating client surveys and People Survey activities.
- Support PO approvals, document signatures, and administrative workflows for the GAD.
- Coordinate with accounts teams during GAD's client meetings or site visits.
- Assist the WD team with CIWG activities, client data requirements, partner submissions, and other requests.
- Manage visitor coordination and protocol for site visits.
- Provide timely query resolution and operational support to ensure seamless team functioning and high service quality.

Key Skills & Competencies

- Strong organizational and multitasking abilities
- Excellent communication and stakeholder management skills
- Proficiency in MS Office (Excel, PowerPoint, Word)
- Data analysis and reporting capabilities
- Ability to work under tight deadlines
- High attention to detail, accuracy, and compliance orientation
- Strong teamwork and coordination skills
- Ability to maintain confidentiality and handle sensitive information

Apply on Kit Job: kitjob.in/job/44r8kl

📌 Business Support Executive (Bengaluru)
🏢 JLL
📍 Bengaluru