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Business Overview The role is part of the enterprise sales function within a leading Skills & Talent Development organization such as NIIT Limited, focused on delivering IT education, corporate training, and consulting-led learning solutions to B2 B clients across industries. The business partners with large enterprises to drive workforce transformation through customized learning and capability development solutions. Job Overview The Key Account Manager (KAM) is responsible for managing, nurturing, and expanding relationships with a defined portfolio of strategic accounts while also acquiring new enterprise customers within the assigned geography. The role focuses on value-based and consultative selling of IT education and training solutions to large B2 B clients. Success in this position is measured by sustained revenue growth, profitability, customer retention, and strategic account expansion. The KAM plays a critical role in driving long-term client partnerships and contributing to the organization’s overall revenue and margin objectives.
Key Responsibilities (In Order of Importance) Strategic Account Growth & Revenue Ownership Own and drive revenue from the entire set of defined strategic accounts across India. Ensure achievement of revenue, order intake, collection, and margin targets. Customer Strategy & Account Planning Develop comprehensive account plans aligned with client business goals. Identify white spaces and cross-sell/up-sell opportunities. Consultative & Value-Based Selling Deeply assess customer needs and create customized solutions through clearly articulated value propositions that enable measurable business improvement. Lead large and complex business development initiatives end-to-end. Recent Business Development Identify and convert new enterprise prospects into long-term customers within the geographic zone. Commercial & Contract Management Negotiate commercials, ensure favorable margins, and manage contract lifecycle. Custo
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📌 Key account manager (Gurugram)
🏢 NIIT
📍 Gurugram