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Job Description – Process Associate / Executive

Organization: ABROAD EDUVERSITY
Location: Kolkata, West Bengal
Salary Range: ₹10,000 – ₹18,000 per month
Employment Type: Full-Time

About the Role

We are looking for a Process Associate / Executive to manage the daily operational processes of overseas education counseling and student application support. The ideal candidate should be detail-oriented, proactive, and capable of handling multiple tasks related to student onboarding, documentation, follow-ups, and university coordination.

This role is crucial in ensuring smooth processing of student admissions, visa documentation, application tracking, and internal coordination.

Key Responsibilities

- Handle day-to-day student processing activities for overseas education applications.
- Collect, verify, and organize student documents such as academic transcripts, SOPs, LORs, passport copies, and financial documents.
- Maintain accurate student records, trackers, and MIS reports.
- Coordinate with the counseling team for student case updates and process requirements.
- Manage application submission processes for universities and institutions.
- Follow up with students regarding pending documents, payments, and process timelines.
- Coordinate with universities, admission teams, and visa partners for status updates.
- Ensure timely execution of offer letters, fee receipts, CAS/I20, visa documentation, and travel process support.
- Maintain WhatsApp, email,



and CRM communication for student updates.
- Support the team in interview scheduling, mock interview coordination, and embassy appointment tracking.
- Prepare daily reports on application status, visa stages, and pending cases.
- Assist in post-admission activities, including accommodation, forex, and pre-departure guidance coordination.
- Ensure all process workflows are aligned with company SOPs and compliance requirements.

Required Skills

- Robust communication skills in English and Hindi/Bengali
- Good knowledge of MS Excel, Google Sheets, and documentation handling
- Ability to manage multiple student cases simultaneously
- Strong follow-up and coordination skills
- Attention to detail and process accuracy
- Basic understanding of international admissions and visa process
- CRM / MIS management knowledge preferred

Eligibility Criteria

- Graduate in any discipline
- 0–2 years of experience in operations, process handling, education consultancy, or admissions support
- Freshers with excellent coordination skills may also apply
- Experience in overseas education will be an added advantage

Preferred Candidate Profile

- Highly organized and process-driven
- Comfortable with student-facing communication
- Good problem-solving ability
- Ability to work under deadlines
- Positive and team-oriented attitude

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹18,000.00 per month

Work Location: In person

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