Role - Talent Acquisition - Subject Matter Expert SME Job Location - Kolkata Position Overview The Talent Acquisition SME - Voice Recruitment will be responsible for managing end-to-end hiring through voice-based candidate engagement for high-volume and niche roles across the Australian market The role focuses on proactive candidate outreach screening interview coordination stakeholder engagement and ensuring a high-quality candidate experience while meeting hiring SLAs Team handling experience preferred Key Responsibilities Team handling Management Voice-Based Recruitment Screening Conduct high-volume voice interviews and telephonic screenings for open requisitions across multiple roles Assess candidate suitability based on role requirements behavioral competencies communication skills and cultural fit Provide transparent role briefings salary discussions and hiring process guidance to candidates End-to-End Talent Acquisition Manage the recruitment lifecycle from requisition intake to offer rollout Coordinate interviews with hiring managers and provide structured feedback Support offer management pre-employment checks and onboarding coordination Stakeholder Hiring Manager Engagement Partner with hiring managers to understand workforce demand role expectations and timelines Provide regular hiring updates pipeline status and risk flags Advise stakeholders on market insights talent availability and candidate expectations in Australia Required Skills Experience 5-8 years of experience in Talent Acquisition Recruitment preferably in voice-based or high-volume hiring Strong verbal communication skills with a clear and neutral accent suitable for the Australian market Experience working with ATS platforms and recruitment databases Knowledge of recruitment lifecycle and interview techniques Ability to manage multiple requisitions in a fast-paced environment Should have hiring experience across various roles Should have understanding of Hay grade concept Working Conditions Occasional extended work hours to meet deadlines Ability to work 247 shift timings Ability to multitask prioritize and meet tight deadlines High level of professionalism and a goal-oriented mindset Location Kolkata Job Function BUSINESS PROCESS SERVICES Role Executive Job Id 388100 Desired Skills HRO Recruitment Staffing Desired Candidate Profile Qualifications BACHELOR OF ARTS
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📌 Talent Acquisition - Subject Matter Expert (sme) (West Bengal)
🏢 Tata Consultancy Services (TCS)
📍 West Bengal
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