Apply on Kit Job: kitjob.in/job/45wlwu

- Welcome guests warmly and assist with check-in and check-out procedures
- Handle guest inquiries, requests, and complaints promptly and professionally
- Manage room reservations, cancellations, and modifications
- Answer telephone calls, emails, and messages related to front office operations
- Maintain accurate guest records and update the property management system (PMS)
- Coordinate with housekeeping, maintenance, and other departments for guest needs
- Handle cash, billing, and payment transactions accurately
- Ensure front desk area is clean, organized, and presentable
- Follow hotel policies, procedures, and safety standards
- Assist with night audit or shift handover duties when required

nQualifications & Skillsn
- Minimum qualification: Higher Secondary / Diploma / Degree (preferred)




- Previous experience in hotel front office or customer service preferred
- Valuable communication skills in English and local language (Hindi/Malayalam as applicable)
- Basic computer knowledge;

nexperience with hotel PMS is an advantagen
- Pleasant personality with a customer-oriented attitude
- Ability to work in shifts, including weekends and holidays
- Good grooming and professional appearance

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Key Competencies

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- Customer service excellence
- Communication and interpersonal skills
- Problem-solving ability
- Attention to detail
- Teamwork and coordination

nJob Type: Full-timen

Pay: ₹10,000.00 - ₹15,000.00 per month

n

Work Location: In person

Apply on Kit Job: kitjob.in/job/45wlwu

📌 Front Office Assistant (Guruvayur)
🏢 Sreepathi Group
📍 Guruvayur