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Business Analyst – Supaboard.ai Location: Bengaluru, India (HSR Layout — On-site, 5 days a week)

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Experience Level: 1+ year

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Employment Type: Full time with probation About Supaboard

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Supaboard is an AI-powered business intelligence platform that helps teams turn scattered data into clear, actionable insights — without needing deep technical skills. The platform connects to 700+ data sources, lets users ask questions in plain English, and delivers instant dashboards, reports, and AI-driven analysis so businesses can make faster, smarter decisions.

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We're replacing clunky BI tools and never-ending analyst queues with something radically simpler: ask a question, get an answer, act on it.

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Supaboard is used by startups, e-commerce companies, SaaS teams, and enterprises across India and globally. Culture & Ownership

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Supaboard runs as a high-ownership, low-ego environment. We don't believe in ticket-closers — everyone here is a product owner. As a Business Analyst, you won't just relay requirements between teams. You'll sit at the intersection of clients, product, and data — understanding real business problems, shaping solutions on the platform, and making sure clients actually get value from their data.

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We move fast, communicate directly, and reward curiosity and initiative over hierarchy. Role Overview

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As a Business Analyst at Supaboard, you will be the bridge between our clients and the platform. You'll work directly with clients to understand their data, business context, and analytics needs — then translate those into dashboards, reports, and insights using Supaboard's AI-powered tools.

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This is not a back-office role. You'll be on calls with clients, configuring dashboards, tracking adoption,



and making sure every account you manage is getting measurable value from the platform.

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If you enjoy understanding businesses, love working with data, and want to be the person clients trust to solve their analytics problems — this role is for you. Responsibilities

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Client Discovery & Requirements: Get on calls with clients to deeply understand their business model, data sources, KPIs, and analytics goals. Ask the right questions — don't just take a brief.

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Dashboard & Report Building: Use Supaboard's platform to connect data sources, build interactive dashboards, set up KPI trackers, and configure AI-powered reports tailored to each client's needs.

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Onboarding & Implementation: Own the end-to-end onboarding of new clients — from data source connection to first dashboard delivery. Make the first experience exceptional.

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Adoption & Engagement Tracking: Monitor how clients are using the platform. Identify drop-offs, underused features, and opportunities to deepen adoption. Proactively reach out — don't wait for tickets.

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Relationship Management: Be the single point of contact for your assigned accounts. Build trust through consistent follow-ups, quarterly reviews, and a genuine understanding of their evolving needs.

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Insight & Analysis Support: Help clients interpret their data by walking them through trends, anomalies, and actionable takeaways.



You should be comfortable looking at a chart and explaining what it means for the business.

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Feedback Loop to Product: Channel client feedback, feature requests, and pain points to the product and engineering team. You're our eyes and ears on the ground.

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Documentation: Maintain clear records of client requirements, configurations, meeting notes, and account health metrics.

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Required

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Skills

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Strong communication skills — you'll be on client calls daily, so you need to articulate ideas clearly and listen well.

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Comfort with data and basic analytics — you don't need to write SQL, but you should understand metrics like revenue, churn, conversion rates, and how businesses use data to make decisions.

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Ability to learn tools quickly — you'll be building dashboards on Supaboard, and we'll train you, but a natural curiosity for BI/analytics tools is essential.

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Structured thinking — when a client says "I need a report," you should be able to break that down into specific questions, data requirements, and deliverables.

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Ownership mindset — if something's broken or a client is unhappy, you fix it. You don't wait for someone to assign it.

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Proficiency in English (spoken and written). Hindi or regional languages are a plus for working with Indian clients.

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Nice To

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Have

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Prior exposure to BI or analytics tools (Metabase, Tableau, Power BI, Looker, or similar).

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Experience working with SaaS products or in a client-facing role at a tech company.

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Basic understanding of databases, data sources, or how APIs connect systems.

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Familiarity with CRM tools (HubSpot, Salesforce) or project management tools (Notion, Asana).

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Experience in e-commerce, fintech, or Sa

Apply on Kit Job: kitjob.in/job/463yiw

📌 Business Analyst (Bengaluru)
🏢 Supaboard.ai
📍 Bengaluru