Admission Counselor And Customer Support Associate Kochi (India)

Admission Counselor And Customer Support Associate Kochi (India)

04 Apr
|
Zak Academy
|
India

04 Apr

Zak Academy

India

COMPANY DESCRIPTION:
The world's No. 1 Air Hostess Training Institute, Incorporated in 1993 has pioneered soft- skills training in India, spanning industries such as Aviation, Hospitality, Travel and Customer Service, and has consequently transformed countless careers in the process. Harnessing the power of the largest network in India along with an international presence in Dubai. Each student is provided excellent training in the fields of personality development, communication skills, grooming, Aviation, Hospitality, Travel and computerized reservation systems.

JOB DESCRIPTION
This a full time in office role. The ADMISSION COUNSELLOR will be responsible for guiding the Clients through the admission process, providing information on courses and career paths, and providing excellent customer service. Must be able to convert walk inns into admissions.

The Customer Support Executive will be responsible for making outbound calls to prospective students, guiding them on course curriculum, handling enquiries, fixing appointments with counselors and, maintaining records of communication.

QUALIFICATION
Gender: Female Only




Qualification: Graduate/ Post Graduate

Language required : Malayalam
Experience: Freshers or minimum 1 year experience in education field/ sales/ insurance/ Credit card sales/ banking/ FMCG, etc .
Must have the ability to work in a team.
Trainings will be provided.

AGE LIMIT: Below 35

OFFICE HOURS:
Monday- Saturday
09.00am-05.30pm

Job Type: Full time

Pay: ₹13,000.00 - ₹25,000.00 per month

Schedule:
Day shift

Supplemental Pay:
Commission pay

Ability to commute/relocate:
Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
How many years of telecalling in education field/ sales/ insurance/ Credit card sales/ banking/ FMCG, or academic counselor experience do you have?

Experience:
total work: 1 year (Preferred)
Telemarketing: 1 year (Preferred)
Sales: 1 year (Preferred)

Language:
Malayalam (Required)

Work Location: In person

📌 Admission Counselor And Customer Support Associate Kochi (India)
🏢 Zak Academy
📍 India

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