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Position Description: Position DescriptionCompany Profile:Founded in , CGI is among the largest independent IT and business consulting services firms in the world. With 94, consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at Job Title: Lead Analyst - Oracle-SBC ECB Expert Position: Lead Analyst - Oracle-SBC ECB Expert Experience: 8+ YearsCategory: IT InfrastructureMain location: Bangalore / ChennaiPosition ID: J-Employment Type: Full TimeQualification:



Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience.Lead Analyst - Oracle-SBC ECB Expert The areas and resources concerned are as follows: Provision of Teams services (IM, audio/video, document sharing, telephony) Telephony federator (Oracle SBC/ECB) between all internal platforms: TEAMS-tel / trading telephony / call centers / retail telephony SBC/ECB telephony routing core Interface with all telephony systems (Teams, Unigy, Genesys, etc.) Integration of subsidiaries Maintenance of Oracle SBC – EBC infrastructures Support for local infrastructures implemented in SG regions (EMEA, Asiapac, AMER, and India) Implementation of infrastructure development and rationalization analyses: scoping of recent requests and implementations Monitoring of technical projects in complex environments as an expert (implementation, monitoring of deployed developments) Technical and functional assistance (management of anomalies/problems, monitoring of updates to operating documents by

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📌 Lead Analyst (Bengaluru)
🏢 CGI
📍 Bengaluru