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Position Description:
Position DescriptionCompany Profile:Founded in 1976, Confidential company is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, Confidential company delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. Confidential company works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. Confidential company Fiscal 2024 reported revenue is CA$14.68 billion and Confidential company shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at Confidential company.comJob Title: Lead Analyst - Oracle-SBC ECB Expert Position: Lead Analyst - Oracle-SBC ECB Expert Experience: 8+ YearsCategory: IT InfrastructureMain location: Bangalore / ChennaiPosition ID: J1225-2038Employment Type: Full TimeQualification:



Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience.Lead Analyst - Oracle-SBC ECB Expert The areas and resources concerned are as follows: Provision of Teams services (IM, audio/video, document sharing, telephony) Telephony federator (Oracle SBC/ECB) between all internal platforms: TEAMS-tel / trading telephony / call centers / retail telephony SBC/ECB telephony routing core Interface with all telephony systems (Teams, Unigy, Genesys, etc.) Integration of subsidiaries Maintenance of Oracle SBC – EBC infrastructures Support for local infrastructures implemented in SG regions (EMEA, Asiapac, AMER, and India) Implementation of infrastructure development and rationalization analyses: scoping of current requests and implementations Monitoring of technical projects in complex environments as an expert (implementation, monitoring of deployed developments) Technical and functional assistance (management of anomalies/problems, monito

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📌 Lead Analyst (Bengaluru)
🏢 Important Business
📍 Bengaluru