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Production support and maintenance of applications with the objective of ensuring minimal impact and downtime.
Handle Account Management of all existing providers Create & keep track of several KPIs to evaluate the efficiency of the selected strategy.
Manage the link between business, finance, legal, marketing & IT needs related to Online Payment and make recommendations on strategy & operations as needed.
Measure and track performance of each Payment Processor ex- Success Ratio.

5.Resolve functionality issues and address more complex program issues; Maintain an orderly workflow according to priorities.

6.Supervise a team that include staffing, coaching, performance management and problem solving.

7.Coordinate with Business and other stakeholders to continually improve application function and design.

escalations which may require additional research and knowledge.
Understanding of Regulatory and Scheme guidelines for Payment setup and implementation for project delivery.

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📌 Senior Manager Digital Payments Gurugram
🏢 INDIGO
📍 Gurugram