- Develop and maintain strong relationships with OEAs, OEMs, and service dealers across India, ensuring high customer satisfaction and consistent business growth.
- Manage complete sales and operational activities for spare parts and lubricants, ensuring profitability and promoting 100% genuine product usage.
- Conduct monthly demand planning, sales analysis, and inventory forecasting to ensure optimal stock levels and uninterrupted product availability.
- Oversee order lifecycle management, including order registration, processing, and execution, while implementing automation initiatives to improve efficiency and accuracy.
- Handle payment collections and perform account reconciliations, ensuring solid financial discipline and timely receivables.
- Define and implement customer-specific discount structures and pricing strategies to improve margins and enhance market competitiveness.
- Maintain and manage customer databases, track orders,
and generate accurate performance reports.
- Improve packaging standards and support product standardization initiatives, leading to cost optimization and operational consistency.
- Coordinate with supply chain teams to ensure timely and cost-effective delivery, reducing order aging and enhancing service levels.
- Support procurement and purchasing strategies aligned with organizational goals for quality, cost efficiency, and timely delivery.
Key Skills & Competencies:
- Spare Parts Sales & Aftermarket Operations
- Inventory Management & Demand Forecasting
- Pricing Strategy
- Customer Relationship Management (CRM)
- Supply Chain Coordination
- Financial Control & Receivables Management
- Data Analysis & Reporting
- Process Improvement