Apply on Kit Job: kitjob.in/job/472zwy

Skill required: Language Translation - Customer Service

Designation: Customer Service Associate

Qualifications:Any Graduation/Bachelor of Pharmacy/Master of Pharmacy

Years of Experience:1 to 3 years

Language - Ability:Japanese - Elementary

Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

What would you do
Pharmacovigilance Services involve the detection, assessment, and prevention of adverse effects related to pharmaceutical products. These services ensure the safety and efficacy of medications by monitoring and analyzing data from clinical trials, healthcare providers, and patients. The goal is to identify potential risks and take appropriate actions to protect patient health. They also help pharmaceutical companies comply with regulatory requirements. Effective pharmacovigilance services are essential for maintaining public trust in medications. Create and manage case identification, data entry,



MedDRA coding, case processing, submission, and follow-ups for ICSRs in the safety database as per client guidelines and applicable global regulatory requirements. Japanese language skillset to handle local market cases.NACustomer service refers to the assistance and support provided by a business or organization to its customers before, during, and after a purchase or use of a product or service. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships.

What are we looking for
Ability to work well in a teamAdaptable and flexibleAgility for quick learningJLPT (N3 to N5)

Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelinesYour expected interactions are within your own team and direct supervisorYou will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on recent assignmentsThe decisions that you make would impact your own workYou will be an individual contributor as a part of a team, with a predetermined, focused scope of workPlease note that this role may require you to work in rotational shifts

Qualification
Any Graduation,Bachelor of Pharmacy,Master of Pharmacy

Apply on Kit Job: kitjob.in/job/472zwy

📌 Customer Service Associate (Bengaluru)
🏢 Accenture
📍 Bengaluru