Job Title Telecaller Patient Coordinator Organization Alshifa Cupping Clinic Location Vellore Branch Salary Range 12 000 - 18 000 per month based on experience Experience Required Minimum 2 years in telecalling customer support Joining Immediate About Alshifa Cupping Clinic Alshifa Cupping Clinic is a trusted provider of Hijama cupping therapy and integrative wellness services We focus on patient-centric care and seamless clinic experiences across all our branches Job Overview We are looking for an experienced and compassionate Telecaller Patient Coordinator for our Vellore branch Your primary role will be to manage patient communication follow-ups and appointment scheduling ensuring a smooth and welcoming experience for every patient Key Responsibilities Handle inbound and outbound patient calls in a skilled and courteous manner Schedule confirm and reschedule patient appointments as per clinic availability Follow up with existing patients for treatment progress feedback and recall visits Maintain accurate and updated patient records in the clinic system Address basic patient queries regarding treatments pricing and clinic timings Coordinate with the clinic therapist doctor regarding daily appointments and patient notes Assist in patient feedback collection and support clinic marketing initiatives via call updates Achieve daily calling targets and maintain a high level of patient satisfaction Qualifications Skills Minimum 2 years of experience as a telecaller customer service executive or patient coordinator healthcare wellness background preferred Excellent communication skills in Tamil Telegu and English Pleasant and patient-friendly phone etiquette Basic computer knowledge and experience with appointment scheduling tools or CRM Ability to handle patient queries with empathy and professionalism Good organizational skills and attention to detail Local candidates from Vellore or nearby areas preferred What We Offer Salary from 12 000 to 18 000 based on experience Supportive and positive work environment Opportunity to be part of a growing wellness brand Structured role with clear responsibilities Job Types Full-time Walk-In Pay 12 000 00 - 18 000 00 per month Work Location In person