CSR- Customer Service Representative
Job description / KRAs:
Responsible for providing correct & effective communication to existing & prospective customers about products & their applications in various steps of surgical procedures
Responsible for developing long-term positive customer relationships to increase customer satisfaction, and build loyalty and confidence in Company as a partner of choice
Responsible for collecting field level data as required
Responsible for identifying customer needs and closing sales calls to achieve territory targets
Ability to drive market creation initiatives under the guidance of company account manager
Responsible for maintaining effective distribution management
Education:
Minimum qualification: Graduation (science, pharmacy background preferred)
Required experience:
2-3 years post graduation; experience in sales / marketing & in healthcare and surgical industry preferred
Mandatory skills:
Self motivated
Good Communication Skills
Core Selling Skills
Good Customer Relationship Management Skills
Desired skills:
Basic internet skills
Ready to work in Operating Theatre workplace
Exposure to healthcare business
Should be willing to learn clinical aspects of company products & their applications in various surgeries
Experience
2 - 4 Years
Salary
3 Lac To 4 Lac P.A.
Industry
ITES / BPO / KPO / LPO / Customer Service
Qualification
B.Pharma, B.Sc
Key Skills
Negotiation Skill Customer Relationship Good Communication Skills Inbound Customer Service
Apply on Kit Job: kitjob.in/job/47calc
📌 Customer Service Representative (Gurugram)
🏢 SUNSHINE MANPOWER SOLUTION AND SERVICES
📍 Gurugram
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.