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Sales Operations Analyst

nLocation: Bengaluru, Indian

Employment Type: Full-time

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Work Mode: On-Site

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Working Hours: Monday to Friday | 5:00 PM - 2:30 AM IST

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Company Overview

nY-Not Design & Manufacturing specializes in the global procurement, design, and manufacturing of custom-made products and raw materials. For over 25 years, we have helped companies strengthen their brand identity through innovative, high-quality, custom-designed products that create lasting value for their customers.n

We are a HUB-certified, minority-owned, and woman-owned business with a proven track record of delivering unique products on time, at competitive pricing, and with complete supply chain visibility. Our core strengths include Quality & Safety First, Customer Service, Best Pricing, Global Supply, and Key Performance Metrics.

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Our customer portfolio includes many Fortune 1000 brands, such as Google, Coca-Cola, and Norwegian Cruise Line, among others.

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Role Overview

nWe are looking for a detail-oriented and motivated Sales Operations Analyst to support our global sales and account management teams through CRM administration, reporting, internal coordination, and operational support.n

This is an excellent opportunity for an early-career professional who is interested in building a career in sales operations, analytics, and global business support. The role offers hands-on exposure to international B2B sales processes and cross-functional collaboration with sourcing, operations, and design teams.

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Summary The Sales Operations Analyst will play a key role in improving sales efficiency, maintaining accurate CRM data, supporting internal documentation, and coordinating with multiple teams to ensure smooth execution of customer requirements. This position is ideal for someone who is organized, analytical, proactive, and eager to learn in a fast-paced global business environment.

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Key Responsibilities

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- Support sales and account management teams with CRM data management, updates, and reporting
- Assist in preparing proposals, quotations, presentations,



and internal sales documentation
- Track customer inquiries, follow-ups, and order statuses in coordination with internal teams
- Work closely with sourcing, operations, and design teams to support client requirements
- Assist in basic market research and sales pipeline analysis
- Maintain structured documentation and internal reports for sales performance tracking
- Participate in internal meetings and training sessions to understand global sales workflows and business processes

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Required Qualifications

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- Bachelor degree in commerce, Business Administration, Marketing, International Business, or a related field
- 1 to 3 years of relevant experience in sales support, sales operations, analytics, customer support, or a related function
- Strong interest in sales operations, analytics, and global business processes
- Good written and verbal communication skills
- Strong organizational skills with high attention to detail
- Ability to manage multiple tasks and work effectively in a deadline-driven setting
- Comfortable working evening/night shifts aligned with global teams

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Preferred Qualifications

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- Basic familiarity with CRM tools such as HubSpot, Salesforce, or Odoo
- Prior experience or internship exposure in sales, operations, analytics, or customer support
- Interest in international markets and B2B sales environments
- Proficiency in Microsoft Excel, Google Sheets, Power BI, or similar reporting tools

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What You Will Gain

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- Hands-on exposure to global sales and account operations
- Experience working with international clients and cross-functional teams
- Structured mentorship and learning opportunities
- Practical experience in CRM systems, reporting, and sales process coordination
- Strong foundation for future growth in sales operations, account management, or business support roles

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Work Schedule

nThis role follows office hours from Monday to Friday, 5:00 PM to 2:30 AM IST.n

As the position supports global teams, there may be a need for flexibility beyond standard working hours, including participation in daily meetings and coordination across time zones.

Apply on Kit Job: kitjob.in/job/47czzi

📌 Sales and Operations Analyst (Bengaluru)
🏢 India Y-Not Design & Mfg
📍 Bengaluru