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Company Description
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MacV by McPherson & Valentine is a fashion & lifestyle brand known for stylish eyewear. MacV, with its roots in Scotland, has successfully completed 10 years in India and has a presence in over 45 leading shopping malls & airports across the country.
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Role Description
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This is a full-time in office role as a Cluster Sales Manager at MacV located in Amritsar. The Cluster Sales Manager will be responsible for overseeing sales operations in a specific region, managing sales teams, and driving revenue growth through strategic planning and execution.
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Job Summary
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We are looking for a dynamic and results-driven Sales Manager – Retail to lead and manage retail store operations, drive sales performance, and deliver an exceptional customer experience. The ideal candidate will oversee a cluster of stores, manage store teams, and ensure the achievement of sales targets and operational excellence.
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Key Responsibilities
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Sales & Revenue:
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Achieve and exceed sales targets across assigned retail outlets. Analyze sales trends and take proactive steps to improve performance. Identify upselling and cross-selling opportunities.
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Team Leadership
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Manage and motivate store staff to deliver high performance. Conduct regular training and coaching sessions for sales executives. Set individual sales targets and monitor performance.
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Store Operations
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Ensure smooth day-to-day store operations. Maintain store hygiene, visual merchandising standards, and inventory control. Coordinate with the HO for stock replenishment, pricing, and offers.
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Customer Experience
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Ensure a consistent, high-quality customer experience across stores. Handle customer escalations and resolve issues professionally. Drive initiatives to increase footfall and customer loyalty.
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Reporting & Analysis:
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Prepare and submit regular sales reports and MIS data.
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Analyze store performance and suggest actionable improvements. Track and manage KPIs such as conversion rate, ATV, and UPT.
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Key Requirements
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Experience: 3–6 years in retail sales, with at least 1–2 years in a managerial role
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Education: Graduate in Business, Marketing, or related fields (MBA preferred)
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Skills: Strong leadership, sales acumen, communication, and analytical skills
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Industry: Retail (fashion, eyewear, cosmetics, or similar) preferred
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Tools: Familiarity with POS systems and MS Excel
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Personal Attributes
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Energetic, target-oriented, and customer-focused
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Ability to lead and inspire teams
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Strong problem-solving and decision-making skills
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Flexible to travel across store locations
Apply on Kit Job: kitjob.in/job/487o2i
📌 Cluster Sales Manager (Ajmer)
🏢 MacV
📍 Ajmer