Customer Support Executive (Surat)

Customer Support Executive (Surat)

07 May
|
UltraCare PRO
|
Surat

07 May

UltraCare PRO

Surat

About Company

At Zealmax Innovations Pvt. Ltd., we are building fast-growing brands in the healthcare and e-commerce space through our verticals Zealmax Ortho and Ultracare Pro. With a strong focus on customer experience and product quality, we are expanding our team and looking for individuals who are passionate about delivering great service.

About the Role

We are looking for a Customer Support Executive to handle customer interactions across WhatsApp, calls, and chat. You will play a key role in ensuring a smooth and positive experience for our customers by resolving their queries efficiently.

Key Responsibilities

- Handle customer queries via WhatsApp, calls, and chat
- Assist customers with order-related queries, payments, and post-purchase support




- Coordinate with internal teams for quick issue resolution
- Maintain accurate records of all customer interactions
- Ensure high service quality and timely responses

✅ Requirements

- 1–3 years of experience in customer support or similar role
- Good communication skills in Hindi & English
- Basic knowledge of Excel / Google Sheets
- Ability to manage multiple queries in a quick-paced environment

What We Offer

- Stable and supportive work environment
- Growth opportunities within the organization
- Training and clear process guidance

📌 Customer Support Executive (Surat)
🏢 UltraCare PRO
📍 Surat

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