Customer Relationship Officer (Latur)

Customer Relationship Officer (Latur)

10 May
|
JSW Paints
|
Latur

10 May

JSW Paints

Latur

Key Result Areas (Key Performance Indicators):

- Sales Target Achievement

- Business Development

- Channel and Influencer Engagement

- Customer Service

- Network Management

- Commercial Transactions

About the Role

- Responsible for achievement of agreed sales target/ objectives for the defined location In charge of all local marketing activities for the location

- Responsible for all commercial transactions with the channel partners

- Responsible for achieving all network related targets as assigned for the location (network expansion, product placement etc.)

- Responsible for business development, influencer and channel engagement and professional pricing co ordination





- Ensure that distributors/ contractors provide an appropriate service as per service level agreement Network Management (Product Placement, range selling, etc.)

- Provide information on competitors' activities (promotions, price changes, new products, new dealer/ store opening, current initiatives, market issues etc.)

- Ensure contractors/ dealers buy range of products as defined month on month and maintain product range index

- Sales Promotion Activities Execution and Customer Service:

- Deliver high standards of customer service through regular visits, compliant resolution and commercial reconciliations

- Customer Relationship Management

📌 Customer Relationship Officer (Latur)
🏢 JSW Paints
📍 Latur

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