Introduction Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company At Poppulo we re working on what s next in communications and workplace technology As a pioneer in this industry we understand that meaningfully reaching every employee is hard And so is managing office space in a hybrid world And so is improving the customer and guest experience We exist to make each of these things easier We exist to bring harmony to our customers And we do that at enterprise scale Our omnichannel employee communications customer communications and workplace experience platform is trusted by over 6 000 organizations today reaching more than 35M employees and delivering content to 500 000 digital signs We know there s no such thing as a perfect candidate - we re all a work in progress and are growing new skills and capabilities all the time We encourage you to apply for a position with Poppulo even if you don t meet 100 of the requirements We believe in fostering an environment where there is a diversity of perspectives in hopes that we can all thrive The Prospect We are seeking an experienced Software Architect to join our Employee Communications Architecture team You will lead the design and evolution of our SaaS Employee Communications platform providing multi-channel employee communications capabilities to our global customer base The ideal candidate brings deep SaaS expertise hands-on experience with AWS serverless technologies a solid understanding of distributed system design and understanding of AI technologies Key Responsibilities Produce promote and govern scalable and reliable architectural patterns and standards to follow with reference implementations Architect and evolve systems to ensure modularity scalability and performance across a multi-tenant SaaS environment Design and implement capabilities across our SaaS platform leading on PoCs for emerging capabilities Collaborating with stakeholders to align architecture roadmaps with product vision business value and agile delivery Collaborate with cross-functional teams including engineers product managers DevOps and QA to deliver cohesive solutions Implement secure standards-compliant authentication and authorization using tools like Curity Cognito OAuth2 and OIDC Guide design decisions Lead design and code reviews mentor engineers and foster a culture of engineering excellence and continuous improvement Explore market and open-source offerings for new capabilities and lead buy versus build decisions including leading vendor and partner technical evaluations Explore and incorporate AI ML capabilities including LLMs and generative workflows Maintain focus on performance optimization cost-efficiency and operational excellence through metrics and monitoring tools Collaborate on troubleshooting and resolving issues with tuning coding or design Evaluate industry trends for opportunities and risks including security Mentoring coaching cultivating innovation and knowledge sharing across Engineering Education Experience Bachelor s or Master s degree in Computer Science Engineering or related field 10 years of development experience with at least 3 years in architect roles Expert-level proficiency in Node js TypeScript including asynchronous programming and modular architecture Strong hands-on experience designing and scaling applications using microservices and AWS serverless services Proven understanding of distributed systems multi-tenancy RBAC and SaaS security principles Event-Driven Streaming Systems Hands-on experience with event streaming Kafka Kinesis SNS SQS and asynchronous workflows Observability Reliability Champion observability logging metrics tracing and resilience patterns circuit breakers retries chaos testing to ensure fault tolerance and rapid recovery Experience with implementing and governing data architecture Experience with CI CD infrastructure as code CDK Terraform Git workflows and automated testing Familiarity with React or modern frontend frameworks Knowledge of AI ML integrations LLM tooling Cursor Windsurf or generative AI workflows is a bonus Excellent communication skills with both technical and business stakeholders and a proven ability to influence across teams and functions You are a change leader You listen negotiate gain support and motivate people to move to the new position You are strategic and innovative You develop creative solutions to complex challenges using standards when available or by developing new standards when appropriate Who We Are We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products clients and culture We offer a dynamic environment with driven fun and flexible individuals who thrive on challenge and responsibility This is an opportunity to contribute to our culture and join a company that s on the move We live the Poppulo values each day as they are key to everything we do Bring Your Best Self We show up authentically are self-aware and always strive to be better See it Own it Solve it We proactively innovate and solve for our customers and each other We set an example with high standards for our work We foster a culture of learning acknowledging our successes and our failures Together We re Better We value and celebrate our diversity We learn from others respecting their expertise and focus on building trust That s what makes us a team Named a Great Place to Work in 2015 2016 2017 2018 2019 2020 and 2021 we are a fast-growing global technology company with offices in Ireland the US and the UK Poppulo is an equal opportunity employer Named a Great Place to Work in 2015 2016 2017 2018 2019 2020 and 2021 we are a fast-growing global technology company with offices in Ireland the US and the UK Poppulo is an equal opportunity employer We are committed to protecting your privacy 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