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Customer Support Analysts Vadodara Surat - Multiple Openings - Company Talent2Hire Solutions- Locations Vadodara Surat Gujarat- Employment Type Full-Time- Experience 0 5 to 3 Years- CTC Up to - 3 LPA- Shift Rotational US Shifts Timings 7 30 PM - 5 30 AM 5 30 AM - 3 30 PM 2 00 PM - 12 00 AM Job Summary We are hiring Customer Support Analysts to join our growing team in Vadodara and Surat This role involves handling customer inquiries resolving issues and delivering excellent support experiences via voice and email channels We are also looking for specialists with experience in HMS Hospital Management System or PMS Property Management System support Open Positions Locations - Customer Support Analyst - Vadodara 10-15 openings 0 5-2 yrs General Support - Customer Support Analyst - Surat 5 openings 0 5-2 yrs General Support - Customer Support Analyst - HMS PMS - Surat 2 openings 1-3 yrs Specialized Software Support Key Responsibilities - Respond to customer inquiries via phone or email - Provide accurate and timely support for product service issues - Troubleshoot problems or escalate to internal teams when required - Maintain customer records and log interactions effectively - Collaborate with internal departments to ensure customer satisfaction - Identify areas for customer education or process improvement For HMS PMS roles only Surat - Provide technical support related to HMS PMS platforms - Assist with usage feature explanation system updates and end-user training - Work closely with engineering product teams for escalated issues Requirements - For General Support Vadodara Surat - 0 5-2 years of experience in customer support Freshers with strong communication welcome - Excellent verbal and written English communication skills - Tech-savvy quick learner and customer-oriented - Familiarity with CRM or support tools is a plus For HMS PMS Support Surat - 1-3 years of hands-on experience in HMS or PMS software support - Knowledge of healthcare or hospitality domain workflows - Robust troubleshooting skills and familiarity with ticketing systems or SQL - Excellent communication and a customer-first mindset ref updazz com

Apply on Kit Job: kitjob.in/job/4jwh48

📌 Customer Support Role (0-3 Yrs) Vadodara/baroda/surat/gujarat (after-sales/customer Service)
🏢 Talent2Hire Solutions
📍 Surat