Apply on Kit Job: kitjob.in/job/4ma0n4

E-commerce Operations Executive (D2C Fashion | Hybrid – Thane)

₹22,000 - ₹25,000 per month | Full-Time | 6 Days Working
Location: Mumbai / Navi Mumbai / Thane Only
Work Mode: 4 Days Remote + 2 Days In-Office (Thane)

About the Role:

Label Aishwaryrika is a premium handcrafted Chikankari designer label operating across D2C and curated marketplaces.

We are looking for a process-driven E-commerce Operations Executive who can independently own Shopify backend, order fulfilment, inventory accuracy, and marketplace coordination ~ without daily supervision.

This is a hands-on execution role. If you are structured, detail-oriented, and comfortable sibility for operational accuracy, this position is for you.

Key Responsibilities:

- Manage end-to-end order processing across the website and WhatsApp with zero delay or errors
- Act as the primary point of contact for customers, ensuring accurate timelines and proactive communication until delivery
- Coordinate closely with production to track timelines and prevent dispatch bottlenecks
- Maintain real-time SKU-level inventory accuracy and reconcile website stock with physical stock
- Independently manage Shopify backend, including product uploads, pricing updates, collections, stock adjustments, and campaign changes
- Handle returns, RTO cases, courier claims, and marketplace dispute resolution (Nykaa, TC, etc.) with structured documentation
- Ensure operational readiness before launches, drops, and flash sales, including stock and dispatch preparedness




- Track marketplace settlements and COD remittances, reconcile order vs payment reports, and coordinate with accounts for discrepancies
- Maintain disciplined MIS reporting covering orders, returns, inventory, and reconciliation

Required Experience:

- 2-4 years in E-commerce Operations (Fashion / D2C preferred)
- Strong hands-on Shopify backend experience (Mandatory)
- Experience with courier/logistics platforms (Shiprocket, Delhivery, etc.)
- Good Excel / Google Sheets proficiency
- Experience managing marketplaces preferred

Non-Negotiable:

- Based in Mumbai / Navi Mumbai / Thane only
- Comfortable reporting to the Thane office twice a week
- 6-day working week
- Own laptop required
- Individual contributor role
- High accuracy and documentation discipline

Job Types: Full time, Permanent

Pay: ₹22,000.00 - ₹25,000.00 per month

Benefits:

- Work from home

Application Question(s):

- 1. Have you independently managed the Shopify backend (product uploads, pricing updates, stock updates, order processing)? (Yes/No)

2. Have you maintained inventory reconciliation between website/marketplace and warehouse stock? (Yes/No)

3. Have you tracked marketplace settlements or COD remittances and reconciled them with order reports? (Yes/No)

4. Are you based in Mumbai / Navi Mumbai / Thane? (Yes/No)

5. Are you comfortable with a 6-day work week and reporting to Thane twice a week? (Yes/No)

Work Location: Hybrid remote in Hiranandani Estate, Thane, Maharashtra

Apply on Kit Job: kitjob.in/job/4ma0n4

📌 E-commerce Operations ExecutiveC Fashion | Hybrid – Thane)
🏢 Label Aishwaryrika
📍 Thane