Academic Councellor (Indore)

30 May

Important Business

Indore

30 May

Important Business

Indore

Academic Counsellor / Student Counsellor (On -Site) — Indore

Role overview

We are hiring a proactive Academic Counsellor to guide students through our courses, schedule and drive attendance for demo sessions, manage fees and documentation, and keep students informed about upcoming batches. This is an *On -site* role open only to candidates based in *Indore* or willing to relocate to Indore.

Key responsibilities

- Student counselling: Explain course structures, outcomes, fees, and career paths clearly in Hindi and English.

- Demo management: Call leads to schedule demos, send reminders, ensure high show -up rates, and collect feedback.

- Admissions and fees: Handle fee discussions, invoicing/receipts, payment follow -ups, basic reconciliation, and maintain accurate records.

- Lead handling: Make outbound calls, respond to enquiries (calls/WhatsApp), qualify leads, and drive conversions.

- Batch coordination: Inform students about new batches, share schedules, and maintain attendance/roster updates.

- CRM and reporting: Update CRM/Google Sheets daily, track funnel metrics, and share MIS reports with management.

- Service and retention: Address student queries, escalate issues, and ensure a smooth onboarding experience.

- Front -desk support: Greet walk -ins, manage basic documentation, and coordinate with faculty/operations.

Must -have requirements

- Location: Based in *Indore* or ready to relocate to Indore before joining.

- Availability: Comfortable with 6 -day academic schedules and peak -hour calling.

- Communication: Clear, empathetic speaking skills with a student -first approach.

Qualifications

- Bachelor’s degree preferred.

- 1–3 years of experience in counselling/admissions/inside sales/tele calling. Strong freshers may apply.

- Experience in educational institutes or training centres is an advantage.

Skills

- Strong Hindi; working English proficiency.

- Confident phone etiquette, objection handling, and follow -up discipline.

- Basic MS Office/Google Sheets; familiarity with CRM and WhatsApp Business.

- Organization, accuracy in fee records, and time management.

- Target orientation with ethical counselling.

Compensation and benefits

- Competitive fixed salary with performance -based incentives.

- Training and clear SOPs for counselling, demos, and fee processes.

- Growth path to Senior Counsellor / Admissions Lead based on performance.

Work schedule

- Full -time, on -site at the institute. Typical academic hours with weekend availability as required by batches and demos.

Location

- Indore (on -site). Only local candidates or those relocating to *Indore* will be considered.

Interview process

- Walk -in interviews at our institute. Bring your updated resume (IN A HARD COPY) and a valid ID.

- You may be asked to perform a short role -play on counselling and fee handling.

How to apply

- Send your resume and a 1–2 minute audio note introducing yourself and your counselling experience.

- Include: current location, notice period, last CTC, expected CTC, and earliest joining date.

- Walk -ins are welcome during working hours; you may also call/WhatsApp to schedule an interview.

Requirements

• Location:

Must be currently residing in Indore or ready to relocate before joining. Outstation candidates will be considered only if they can attend an in -person interview in Indore.

• Communication Skills: Excellent verbal communication in Hindi and positive working knowledge of English. Should be confident, clear, and student -friendly in approach.

• Experience:

• 1–3 years of experience in student counselling, academic advising, tele calling, or admissions preferred.

• Fresh graduates with strong communication skills and interest in counselling may also apply.

• Education: Minimum Bachelor’s degree in any field. Background in education, business, or psychology will be an advantage.

• Technical Proficiency:

• Basic computer knowledge (MS Excel, Google Sheets, Emails).

• Comfortable using WhatsApp Business, calling software, and CRM tools.

• Work Ethic:

• Professional, punctual, and responsible with follow -ups.

• Able to manage multiple student enquiries simultaneously and meet daily calling targets.

• Should maintain decorum and represent the institute positively at all times.

• Availability:

• Must be available for a 6 -day working schedule (Monday–Saturday).

• Flexible to handle calls, demos, and batch communications during academic hours.

• Personality Traits:

• Energetic, persuasive, and empathetic towards students.

• Team player with eagerness to learn and grow in an academic setup.

• Strong attention to detail, especially in fee discussions and record maintenance.

• Preferred:

• Candidates with experience in coaching institutes, training centres, or edtech companies.

• Immediate joiners or candidates with short notice periods will be prioritised.

📌 Academic Councellor (Indore)
🏢 Important Business
📍 Indore

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