Apply on Kit Job: kitjob.in/job/4munju

– Laptop Repair / Laptop Service / Network Support EngineerPosition:IT Support Engineer / Laptop Service Engineer / Network Support ExecutiveExperience:4–7 YearsJob Location: Coimbatore or RemoteKey Responsibilities:

- Diagnose and troubleshoot laptop/Desktop hardware issues.

- Install, configure, and maintain operating systems (Windows/Linux/Mac).

- Repair hardware components such as RAM, HDD/SSD, motherboard, keyboard, display, battery, etc.

- Handle software installation, driver updates, antivirus setup, and system formatting.

- Troubleshoot network and internet connectivity issues.

- Configure and maintain LAN/Wi-Fi networks, routers, switches, and printers.

- Provide remote and onsite technical support to employees/users.

- Maintain IT asset inventory and service records.

- Coordinate with vendors for hardware replacement and warranty support.

- Support employee onboarding with system setup and email configuration.

- Ensure timely resolution of tickets and technical issues.

Required Skills:

- Valuable knowledge of laptop/desktop troubleshooting.

- Understanding of networking concepts (LAN, WAN, TCP/IP, Wi-Fi).

- Experience with Windows OS installation and configuration.

- Basic knowledge of routers, switches, and firewall settings.

- Familiarity with ticketing tools and remote support tools.

- Good communication and problem-solving skills.

Preferred Qualifications:

- Diploma/B.Tech/B.E in Computer Science, IT, Electronics, or related field.

- Certifications like CCNA, Hardware &
- Networking,



or Microsoft certifications are an advantage.

Additional Requirements:

- Ability to work under pressure and handle multiple issues.

- Good coordination and communication skills.

- Immediate joiners preferred.

Additional Info for Knowledge

Core Responsibilities

- Design &
- Planning:

Architecting LANs, WANs, VPNs, and hybrid cloud network environments.

- Implementation &

- Configuration:

Setting up physical and virtual network equipment and defining firewall policies.

- Monitoring &

- Troubleshooting:

Running diagnostics, analyzing performance metrics, and resolving network outages or latency issues.

- Security &

- Maintenance:

Installing security patches, updating virus protection, and implementing disaster recovery procedures. [1, 2, 3, 4, 5]

Typical Skill Requirements

- Foundations: Deep understanding of TCP/IP, OSI models, routing protocols (BGP, OSPF), and switching technologies.

- Hardware &
- Platforms:

Hands-on experience with vendors such as Cisco (IOS, Nexus), Palo Alto, and Juniper.

- Cloud &

- Automation:

Knowledge of cloud networking (AWS, Azure, GCP) and automation tools like Python, Ansible, or Terraform.

- Certifications: Valued credentials include CCNA, CCNP, AWS Certified Advanced Networking, and CompTIA Network+. [1, 2]

Pay: ₹500,000.00 - ₹800,000.00 per year

Benefits

- Health insurance

- Provident Fund

- Work from home

Work Location: Hybrid remote in Coimbatore, Tamil Nadu (Coimbatore)

Apply on Kit Job: kitjob.in/job/4munju

📌 IT Support Engineer (Coimbatore)
🏢 HelixBeat
📍 Coimbatore