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ID: 59145

2 - 3 Years

1 Opening

Bangalore

Role description

Key Responsibilities:

Provide day-to-day production support for SAP CRM Sales processes (Opportunities, Activities. Leads, Quotes, Orders).

Analyze and resolve incidents, defects, and user issues within defined SLA's.

Perform root cause analysis and propose permanent fixes.

Monitor and ensure data consistency between CRM and ECC.

Prepare functional specifications for custom developments

Work closely with ABAP team for Enhancements.

Perform functional testing.

Work on CRM-ECC integration.

Monitor and troubleshoot (Queues, BDocs, Delta loads and initial loads).

Prepare and maintain functional documentation.

Interact with business users to gather requirements.

Provide training and knowledge transfer when required.

Required Skills

Strong knowledge of SAP CRM Sales module.

Experience in support and enhancement projects.

Valuable understanding of :

1. CRM Web UI

2. Business Partner

3. Organizational Management





Experience with middleware and integration concepts.

Ability to analyze the functional issues and coordinate with technical teams.

Skills

sap crm,crm sales,sap abap,sap ecc,ecc integration,crm webui,customer relationship management,sales processing,user interface

About UST

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

Apply on Kit Job: kitjob.in/job/4n1nav

📌 Developer II - Enterprise Solutions (India)
🏢 UST Global
📍 India