Apply on Kit Job: kitjob.in/job/4pvcee

Nasco Trading LLC is a UAE-based company located in Dubai Investment Park, Dubai. We have back office in India, Nasco 360, which is located in Ponnurunni, Vytilla, Ernakulam, Kerala.

Job Title: Maintenance Coordinator (Service & Client Management)

Job Summary:

We are looking for a smart, customer-focused Maintenance Coordinator with a BPO / service coordination mindset. This role combines service scheduling, client handling, and sales conversion, making it ideal for candidates who enjoy coordination, communication, and performance-driven environments.

Key Responsibilities

Service Coordination & Operations
Handle inbound service calls, breakdown requests, and maintenance scheduling.
Coordinate with technicians to ensure timely service delivery.
Track daily jobs, follow up on pending calls, and close service tickets.
Manage emergency breakdown coordination and escalations.

Client Management & Customer Experience
Act as the main point of contact for customers and building management.
Handle complaints,



follow-ups, and service status updates professionally.

Sales Conversion & Revenue Support
Coordinate technicians and track daily service activities.

Reporting & Performance
Maintain service records, call logs, and reports.

Qualifications & Experience Any graduation/Diploma with positive communication skills.

Candidates from BPO industry preferred.

Skills & Competencies
Excellent communication and customer-handling skills.
Sales-oriented mindset with service ethics.
Ability to multitask and work under pressure.
Valuable computer skills (MS Office).
Robust follow-up and coordination abilities.

Location: Ponnurunni, Vytilla, Ernakulam. Time: 9.30 am to 06.30 pm.

Gender: Female candidates settled or planning to settle in Ernakulam (preferred)

Known Languages: English, Hindi.

Salary: According to experience

Apply on Kit Job: kitjob.in/job/4pvcee

📌 Customer Service Executive International Ernakulam
🏢 Nasco Trading
📍 Ernakulam