Location: Thane, Mumbai
Experience: 0-2 years
Work mode: Work from office
Salary: Rs 2 - 4 LPA
Shift: Day shift (9:30 AM - 9:30 PM)
Working days: 5 days (Rotational shift), no fixed Saturday and Sunday
Key Responsibilities:
1. Handle inbound customer calls and email queries
2. Resolve customer issues efficiently within defined timelines
3. Maintain accurate records of customer interactions
4. Ensure high customer satisfaction (CSAT)
5. Deliver consistent and quality customer service
Perks & benefits:
1. Health insurance
2. 5-day work week
Skill(s) required
Customer Support English Proficiency (Spoken) English Proficiency (Written)
Earn certifications in these skills
Other requirements
A. Key skills required:
1. Solid communication skills (English)
2. Good problem-solving ability
3. Basic understanding of customer service processes
4. Ability to meet quality and productivity metrics
5. Comfortable working in a fast-paced environment
B. Eligibility criteria:
1. Qualification: HSC/Graduate (Any discipline)
2. 0–2 years of experience (BPO/Customer support preferred)
3. Experience in voice, email,
or chat support is an advantage
4. International voice experience is a plus
5. Willingness to work in rotational day shifts
Salary
Probation:
Duration:
Salary during probation:
After probation:
Annual CTC: ₹ 2,00,000 - 4,00,000 /year
Perks
5 days a week Health Insurance
Number of openings
30
About GyroHR Consulting
GyroHR Consulting is a Mumbai-based HR consulting firm that partners with businesses at every stage of their growth journey. We offer end-to-end recruitment across functions and industries, HR operations support, policy building, and HRMS implementation. Our approach is hands-on and relationship-driven - we take the time to understand each client's culture, needs, and goals before we recommend or place anyone. Every mandate we take on is treated as our own because we believe the right hire is not just about filling a position but about building a team that lasts.
Activity on Internshala
Hiring since June 2026
1 opportunity posted
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