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Role & responsibilities

Key Responsibilities

Co-design & Facilitation

- Lead co-design workshops with business stakeholders and end-users together aligning everyone on direction before development begins.
- Facilitate participatory design sessions that bring engineers, product managers, and customers into the design process early.
- Translate co-design outputs into actionable experience principles, user journeys, and product requirements.
- Run design sprints and collaborative ideation sessions to solve complex UX challenges quickly.

Hands-on UX Execution

- Directly execute UX across all web and mobile applications on a day-to-day basis from research and wireframes through to production-ready designs.
- Conduct user research interviews, usability tests, contextual enquiry to ground all design decisions in real user behaviour.
- Create user flows, wireframes, high-fidelity mockups, and interactive prototypes in Figma.
- Ensure all experiences meet industry UX standards, accessibility guidelines (WCAG 2.1 AA), and platform best practices.
- Conduct qualitative and quantitative research, including user interviews, surveys, and usability testing.
- Design research approaches aligned to product goals, including study objectives, hypotheses, and participant criteria.
- Analyse and synthesise research data into actionable insights that inform design decisions and product strategy.

Strategy & Leadership

- Define and communicate the UX vision across all web and mobile product surfaces, ensuring consistency and coherence.
- Translate business strategy and organisational goals into clear experience principles and design direction.
- Influence the product roadmap with co-design outputs, user evidence, and experience rationale.
- Mentor and guide junior and mid-level designers through critique, pairing, and structured feedback.
- Bridge the gap between business strategy and end-user needs at every stage of the product lifecycle.

Standards & Quality

- Establish and uphold UX quality standards across all web and mobile touchpoints.




- Contribute to and evolve the design system with scalable, principled components and patterns.
- Review implemented features and identify gaps between design intent and delivered experience.
- Stay current with industry UX trends, tools, and methodologies and share knowledge across the team.

Must-Have Requirements

1. 8+ years of UX design experience with a portfolio demonstrating strategic, systems-level impact across web and mobile.
2. Proven expertise in co-design facilitation running workshops with mixed groups of business stakeholders and end-users.
3. Deep proficiency in Figma auto-layout, component variants, interactive prototyping.
4. Solid UX research skills — planning and running studies independently, synthesising findings into actionable insights.
5. Demonstrated ability to lead design direction across a product or platform, not just execute assigned tasks.
6. Experience designing for both responsive web and native mobile platforms (iOS / Android).
7. Track record of influencing product roadmaps with design and research evidence.
8. Strong communication and presentation skills — able to clearly articulate design decisions to senior stakeholders.

Nice-to-Have Skills

- Expertise in UX strategy, information architecture, or service design.
- Familiarity with WCAG 2.1 AA accessibility standards and inclusive design practices.
- Working knowledge of UI design principles — typography, colour, spacing, and visual hierarchy — to review and guide UI decisions when needed.
- Experience contributing to or building a shared design system at scale.
- Basic front-end knowledge (HTML / CSS) for closer collaboration with engineering.
- Exposure to product analytics tools — Amplitude, Mixpanel, FullStory, or equivalents.
- Prior experience in a B2B SaaS or enterprise product environment.
- Experience with AI/ML-powered product features or conversational UX.

Key Skills & Tools Co-design Facilitation • Figma • UX Research • Prototyping • Interaction Design • Design Systems • Usability Testing • Information Architecture • Responsive Web Design • iOS & Android UX • WCAG Accessibility • UX Strategy

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📌 Lead UX Designer (Coimbatore)
🏢 Mallow Technologies
📍 Coimbatore