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Salon & Spa Duty Manager
Location: Banjara Hills, Hyderabad
Industry: Spa / Salon / Wellness / Hospitality

Key Responsibilities

Operations Management
Manage day-to-day salon and spa operations during assigned shifts.
Ensure smooth appointment scheduling and staff allocation.
Maintain hygiene, ambiance, and service quality standards.
Monitor inventory and coordinate replenishment of products and supplies.

Guest Experience
Deliver exceptional customer service and ensure guest satisfaction.
Handle guest feedback, complaints, and service recovery professionally.
Maintain a welcoming and skilled setting at all times.

Sales & Revenue
Achieve outlet sales targets through memberships, packages, retail products, and service upgrades.
Promote ongoing offers and loyalty programs.
Support revenue growth through effective upselling and cross-selling.

Team Leadership
Supervise therapists, beauticians, receptionists, and attendants.




Conduct shift briefings and ensure staff grooming and discipline.
Train and motivate team members to maintain service excellence.

Reporting & Cash Handling
Manage billing, POS transactions, and daily cash reconciliation.
Prepare daily operational and sales reports.
Ensure accurate guest and sales records.

Requirements
Graduate in Hospitality, Business, or related field preferred.
2–5 years of experience in Spa, Salon, Hospitality, Retail, or Wellness operations.
Excellent English communication and guest-handling skills.
Robust leadership and team management abilities.
Sales-oriented with experience in memberships and retail sales.
Knowledge of spa/salon software such as Zenoti is an added advantage

Pay: ₹15,000.00 - ₹30,000.00 per month

Work Location: In person

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📌 Salon & Spa Duty Manager Banjara Hills
🏢 Ode Spa.Wellness
📍 Banjara Hills