Sales Coordinator / CRM Executive (Narela)

15 Jun

M/s SHIVA PACKAGING

Narela

15 Jun

M/s SHIVA PACKAGING

Narela

Key Responsibilities

Customer Communication

- Handle incoming customer calls and WhatsApp messages.
- Provide order and dispatch updates.
- Coordinate artwork approvals and sample approvals.
- Resolve basic customer queries.

Sales Coordination

- Follow up on quotations sent by the sales team.
- Maintain customer database.
- Schedule customer meetings and follow-ups.
- Generate weekly follow-up reports.

Production Coordination

- Coordinate with production, planning, and dispatch teams.
- Update customers on delivery timelines.
- Escalate urgent orders.

CRM Management

- Maintain all customer interactions in CRM software.
- Track pending quotations, orders, payments, and complaints.
- Prepare daily and weekly dashboards.

Job Type: Full time

Pay: ₹40,000.00 - ₹45,000.00 per month

Work Location: Hybrid remote in Narela, Delhi, Delhi

📌 Sales Coordinator / CRM Executive (Narela)
🏢 M/s SHIVA PACKAGING
📍 Narela

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