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About Us

We are a growing e-commerce business specializing in smart bidet seats, non-electric bidet seats, and personal hygiene products. We are looking for a reliable, proactive, and detail-oriented individual to support our daily operations, customer service, and e-commerce activities.

Responsibilities

- Manage customer emails and live chat inquiries.
- Respond to order, delivery, return, and product-related questions.
- Update and maintain product listings across Shopify, Amazon, eBay, and other sales channels.
- Monitor pricing, inventory, images, and product information for accuracy.
- Coordinate small website updates with our developer.
- Identify and report issues such as broken links, incorrect listings, or product sync problems.
- Assist with administrative tasks, supplier follow-ups, and basic reporting.

Requirements
- Robust written English communication skills.
- Experience in e-commerce,



customer service, administration, or operations.
- Excellent attention to detail.
- Comfortable using Shopify, Amazon, eBay, Google Sheets, email platforms, and live chat tools.
- Reliable, organized, and proactive in managing tasks.
- Ability to follow instructions while taking ownership of responsibilities.

Nice to Have
- Experience with Shopify, WordPress, Amazon Seller Central, eBay, Google Ads, or Meta Ads.

Work Schedule
- This is a remote position.
- Working days: Monday to Saturday.

How to Apply

Please send your resume along with a brief introduction outlining your experience in e-commerce, customer support, administration, or operations. We look forward to hearing from you.

Apply on Kit Job: kitjob.in/job/4qk22y

📌 E-commerce Operations & Customer Support Coordinator (Mumbai Suburban)
🏢 Ganesh Trading C.
📍 Mumbai Suburban