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Were Hiring || Chat Support Executive

Are you passionate about customer support and looking for your next opportunity? Join our team as a Chat Support Executive!

Location: [Gurugram]

Work Mode: Work from Office

Working Days: 5 Days Working

Shift Timing: Rotational Shifts

Weekly Offs: Rotational Offs

Cab Facility: Both-side cab available within serviceable radius

Role & Responsibilities:-

* Handle customer queries via Chat and Email support

* Provide timely and accurate resolutions to customer concerns

* Deliver excellent customer experience with professional communication

* Maintain quality, productivity, and accuracy standards

* Escalate unresolved issues to the relevant teams when required

Eligibility Criteria:-

UG/Graduate candidates

Minimum 6 months of Chat/Email Support experience

Typing Speed: 40 WPM

Accuracy: 95%





Good written and verbal communication skills

Comfortable with rotational shifts

Immediate joiners preferred

Why Join Us?

* 5-day working environment

* Growth-oriented workplace

* Transport facility provided

* Supportive and agile team culture

CONTACT PERSON:-

HR Gayatri Soni (phone hidden)

[email protected]

Role: Customer Success, Service & Operations - Other Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other EducationUG: Any Graduate PG: Any Postgraduate

Apply on Kit Job: kitjob.in/job/4qq0se

📌 Chat Support Executive - Gurugram (Haryana)
🏢 Team Vertex Cosmos
📍 Haryana