- Responsible for all the process in the application.
- Ensure the continuity of the business by a robust relationship with the local helpdesk / support team, the infrastructure teams, and the Production Support teams
- Manage the communication between the users and the technical / functional team
- Manage the check points to ensure the quality of data
- Guarantee a high level of service & quality by industrializing the different processes and participating to the local and global projects and by communicating about it.
- Make available the knowledge of the local activity by promoting and updating specific documentation
- Take part in transversal initiatives
- Identify improvement axis and lead the automation of manual checks/tasks
- Propose transformation of existing processes both for the business or our production services activities
- Should be a self starter, having passion for technology and must be a quick leaner.
- Provide support to the junior team members
- Should have hands-on Application Support experience.
- Expert in Unix shell scripts
- Advanced skill on Control-M and SQL Queries
- Able to demonstrate the experience on Automation of manual tasks and checks
- Knowledge on JIRA - added advantage
- Preferred to have banking knowledge (Liquidity Risk - Added advantage)
- ITIL Foundation Certification - Added Advantage
- Ready to work in shift timings
- Production Support with shift timings
Apply on Kit Job: kitjob.in/job/4qwzuv
📌 Specialist Software Engineer - Production Support (Bengaluru)
🏢 Societe Generale Global Solution Centre
📍 Bengaluru
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