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Sales Service Manager - Tamil Nadu Medmall Location Tamil Nadu Primary bases Coimbatore Chennai Madurai etc Role Summary Lead Medmall s sales and post-sales service operations across Tamil Nadu Drive high-margin equipment sales deliver exceptional service and AMC CMC offerings and cultivate strong hospital relationships to expand market share Key Responsibilities Sales Leadership Develop and implement strategic sales plans to achieve monthly quarterly and annual targets Generate recent leads in healthcare institutions via direct outreach trade events and digital campaigns Present product value especially on slow-moving inventory and high-margin service bundles to drive conversions Service Oversight Ensure timely installations maintenance calibration and servicing of medical equipment Manage biomedical technicians or partner vendors monitor SLAs and customer satisfaction Deploy post-sale follow-ups to ensure retention and upsell especially AMC CMC contracts Customer Relationship Management Build and maintain long-term relationships with hospital decision-makers and KOLs Execute technical demonstrations and clinician education sessions e g CMEs user training Cross-functional Coordination Collaborate with procurement to optimize stock levels and pricing strategies for clearance or bundle promotions Work with operations and finance to streamline order fulfillment invoicing and receivables Market Intelligence Reporting Analyze competitor activity pricing trends and feedback to inform strategy improvements Deliver weekly monthly sales service performance updates non-performing SKUs cash recovery pipeline status etc Qualifications Skills Education Bachelor s degree in Biomedical Engineering Mechanical Electrical Engineering or related field Experience 3-5 years in medical device equipment sales and service management preferably with exposure to installations hospital systems or maintenance contracts Technical Proficiency Familiarity with ICU OT AMC equipment ventilators monitors pumps is a plus Soft Skills Excellent communication relationship-building negotiation and multi-tasking capabilities Travel Willingness to frequently travel across Tamil Nadu for client visits and service visits Performance Metrics Achievement of monthly quarterly sales targets Percentage of slow-moving stock cleared via bundles or service packages AMC CMC conversions from post-sale service interactions Customer satisfaction and turnaround time for installations repairs Revenue generated from new accounts and repeat business Job Type Full-time Education Bachelor s Required Experience Sales Service 2 years Required Language Tamil Required Work Location In person

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📌 Sales & Service Manager (Tamil Nadu)
🏢 Shankar IAS ACADEMY
📍 Tamil Nadu