S.NO. | DESIRED RESULT | WEIGHTAGE | KEY PERFORMANCE INDICATOR | |-------|-------------------------------------------------------------|-----------|-----------------------------------------------| | 1 | Ensure achievement of collections target set for allocated centres. | 50% | % of regular Collections (as per annexure 1) | | 2 | Ensure achievement of current members through AOC | 20% | % of Achievement (as per annexure 2) | | 3 | Achieving the set targets for Cross Sell products | 10% | % of Cross Sell Penetration Achievement
% RD & APY Collections (as per annexure 3) | | 4 | Member Retention | 10% | % of Achievement (as per annexure 4) | | 5 | Self Development | 5% | Annexure 5 | | 6 | Process Orientation | 5% | Annexure 6 |
Annexure - 1
Performance Rating Repayment % to be achieved:
- 5 (Excellent):
100% repayment achieved by end of every month during the review period
- 4 (Very Good): (99.81-100)% repayment achieved by end of every month during the review period
- 3 (Good): (99.51-99.80)% repayment achieved by end of every month during the review period
- 2 (Adequate): (99.31-99.50)% repayment achieved by end of every month during the review period
- 1 (Far below the expectation): < 99.3 % repayment achieved by end of every month during the review period
Annexure - 2
Scoring method
Score | % of AOC Target | |--------------|-----------------------------------------------------| | 5 (Outstanding) | >120% of AOC Target | | 4 (Excellent) | (111 -120)% of AOC Target | | 3 (Very Good) | (100% - 110%) of AOC Target | | 2 (Good) | (90 -99)% of AOC Target | | 1 (Adequate) | <90% of AOC Target |