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Job Summary

The Technical Training & Learning Development Specialist supports the design,
development, coordination, and delivery of technical training programs focused
on Confidential company engines, fuel systems, electronic controls, and service technologies.
This role works closely with internal stakeholders, service teams, dealers,
distributors, and customers to enhance technical capability, improve service
quality, and ensure effective knowledge transfer. The position combines
technical expertise with learning and development practices to support
organizational and customer success.

Key Responsibilities Technical Training & Development
Support the planning, design, development, and implementation of technical
training programs for Confidential company products, systems, and service technologies.
Deliver engaging technical training sessions to service technicians, dealers,
distributors, and internal employees.
Develop and maintain instructional materials including presentations,
participant guides, instructor guides, assessments, job aids, and e-learning
content.




Customize training programs and learning materials to meet specific business,
customer, and regional requirements.
Conduct training needs assessments and provide recommendations for learning
solutions.

Product & Technical Support
Provide technical guidance and support related to diesel engines, fuel
systems, engine electronics, and aftertreatment systems.
Support troubleshooting and issue resolution involving mechanical,
electrical, controls, and engine-related systems.
Utilize diagnostic and service tools such as INSITE, INPOWER, C View, QSOL,
and other web-based support systems.
Support knowledge development on PT Fuel, HPI, HPCR, MCRS fuel systems,
Quantum engines, ATS systems, engine wiring diagrams, and CAN communication
networks.

Learning Administration & Program Coordination
Plan and coordinate instructor-led and virtual training programs, including
scheduling, communications, facilities, trainers

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