20 Jun
|
The Bamboo Nation Cafe
|
India
20 Jun
The Bamboo Nation Cafe
India
Apply on Kit Job: kitjob.in/job/4rwkv2
Job Summary
The Senior Steward/Captain at Bamboo Nation is responsible for overseeing daily operations in the restaurant’s dining area, ensuring exceptional guest experiences, and leading a team of stewards and waitstaff. This role involves managing the floor, training staff, maintaining service standards, and addressing guest needs with professionalism.
Key Responsibilities:
- Guest Service: Ensure all guests receive exceptional service, addressing any concerns or complaints promptly and effectively.
- Floor Management: Oversee the smooth operation of the dining area, manage seating arrangements, and coordinate with kitchen staff to ensure timely food delivery.
- Quality Control: Monitor the cleanliness of the dining area, table settings, and overall restaurant ambiance to meet Bamboo Nation’s standards.
- Order Taking: Assist in taking orders during busy times and ensure accuracy in delivering food and beverages to guests.
- Inventory Management: Assist with managing and replenishing supplies,
including cutlery, linens, and other service-related items.
- Staff Scheduling: Collaborate with management to create and manage staff schedules to ensure proper coverage during peak hours.
- Customer Relations: Build and maintain positive relationships with guests to encourage repeat business and promote Bamboo Nation’s values.
Qualifications and Skills:
- Proven experience as a steward, captain, or in a supervisory role within a restaurant.
- Excellent communication and interpersonal abilities.
- Ability to work in a fast-paced setting while maintaining a calm and professional demeanor.
- Problem-solving skills and the ability to handle guest concerns with tact.
- Flexibility to work evenings, weekends, and holidays.
Pay: ₹10,500.00 - ₹16,500.00 per month
Work Location: In person
Apply on Kit Job: kitjob.in/job/4rwkv2
📌 Steward (Waiter) (India)
🏢 The Bamboo Nation Cafe
📍 India