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THE ROLE The Commissary Head – Mumbai will be responsible for setting up, launching, and running the

Mumbai commissary and dark store end-to-end. This is a critical city-level leadership role that combines the hands-on rigour of a central kitchen operation with the commercial mindset of a P&L; owner. You will work closely with the Pan India Business Head to ensure Mumbai's commissary becomes a model for quality, efficiency, and scale.

WHAT YOU'LL DO

- Commissary Setup & Launch

Own the end-to-end setup of the Mumbai commissary — from layout planning, equipment procurement, and kitchen design to SOPs and go-live.

● Coordinate with the Pan India Business Head to replicate proven processes and adapt them for Mumbai's specific requirements.

● Identify, onboard, and manage third-party kitchen and operational partners where required.

● Establish the correct recipes, quality benchmarks, and production standards before the first day of operations.

- P&L; Ownership & Financial Management

Drive the financial health of the Mumbai commissary and dark store.

● Own the P&L; for the Mumbai commissary as per the business plan, with accountability for revenue, cost of production, and EBITDA.

● Manage the dark store P&L; and operations, including leasing of space to third-party (3P)

partners where applicable.

● Track and analyse financial reports and metrics to optimise performance and flag deviations early.

- Production & Store Fulfilment

Ensure the commissary consistently meets demand from Foodstories Mumbai retail stores and online channels.

● Achieve daily fill rates to stores as per the production plan.

● Maintain a product assortment that reflects Foodstories distinct gourmet identity across all categories.

● Optimise manpower, energy, and machine utilisation to maximise throughput without compromising quality.

- Inventory & Supply Chain Management

Ensure tight inventory control and minimal waste across all material categories.

● Monitor raw materials (RM), packaging materials (PM), and finished goods (FG) inventory levels.

● Implement strategies to prevent overstocking, reduce wastage, and ensure timely replenishment.





● Build reliable local vendor relationships for sourcing fresh and artisanal inputs in Mumbai.

- Quality, Compliance & Food Safety

Uphold Foodstories uncompromising standards of health, hygiene, and food safety.

● Ensure full compliance with FSSAI, local municipal, and other applicable food safety regulations.

● Conduct regular internal audits and inspections to enforce compliance across all production areas.

● Maintain documentation and hygiene records as per regulatory and brand standards.

- Team Building & Management

Recruit, develop, and retain a high-performing commissary team in Mumbai.

● Build the team from scratch — hire, induct, and train kitchen staff, supervisors, and support personnel.

● Foster a positive, accountable, and safety-first work culture to minimise attrition.

● Conduct regular performance reviews and run structured training programmes to raise the bar on skill and output quality.

- Innovation & Product Development

Collaborate with the culinary and category teams to keep the product range fresh and competitive.

● Work with chefs and front-end category leads in Mumbai and at the Pan India level to develop, trial, and launch new products.

● Translate consumer feedback and market trends into actionable product improvements.

- Vendor & Asset Management

Manage vendor relationships and ensure effective utilisation of assets.

● Oversee sub-lessees and third-party providers for kitchen setups and back-end operations.

● Ensure kitchen machines, cold rooms, and all commissary assets are maintained to the highest standard.

● Address maintenance issues proactively to avoid production disruptions.

- Customer & Store Interface

Stay connected to stores and customers to drive continuous improvement.

● Regularly visit Foodstories stores in Mumbai to gather first-hand feedback on product quality and availability.





● Address store feedback swiftly and loop in relevant teams to resolve recurring issues.

● Act as the key liaison between the Mumbai commissary and the retail front end.

- Market Intelligence

Stay ahead of the curve in Mumbai's rapidly evolving gourmet and food production landscape.

● Track competitor commissary models, new product launches, and pricing trends in the

Mumbai market.

● Share insights with the Pan India team to inform product development and operational strategy.

WHAT YOU'LL BRING

● 8–12 years of experience in food production, central kitchen, or commissary operations, with at least 3 years in a leadership role — ideally within a premium, gourmet, or QSR food brand.

● Proven experience setting up and running a commissary or central kitchen from scratch is highly desirable.

● Strong P&L; acumen — ability to manage budgets, control costs, and read financial reports with confidence.

● Deep expertise in inventory control across RM, PM, and FG; vendor management; and supply chain best practices.

● Thorough knowledge of FSSAI regulations, food safety, hygiene, and sanitation standards.

● Hands-on familiarity with kitchen equipment maintenance and facility management.

● Strong people management skills — experience hiring, training, and retaining kitchen teams.

● Excellent communication and collaboration skills to work across chefs, category leads, store managers, and vendors.

● Entrepreneurial mindset — comfortable with ambiguity, able to make decisions, and willing to roll up sleeves in a high-growth startup environment.

● Mumbai-based or willing to relocate; familiarity with Mumbai's food supply ecosystem is a plus.

WHY FOODSTORIES

Foodstories is one of India's most exciting gourmet food ventures, founded by Ashni and Avni Biyani. This role puts you at the heart of building something new — a category-defining commissary operation in one of India's most demanding and rewarding food markets. You will have real ownership, a direct line to leadership, and the prospect to shape how premium food is produced and delivered at scale in Mumbai.

Apply on Kit Job: kitjob.in/job/4s1euq

📌 Head Commissary - Mumbai
🏢 Foodstories
📍 Mumbai