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Allo Health Chennai, Tamil Nadu, India

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We are looking for a Program Manager- South to own operational excellence and growth across our South India clinic network, based out of Chennai. This is a high-ownership, high-visibility role. You will work closely with city leadership and central teams to drive clinic performance, build operating systems, and develop the capabilities needed to independently lead a city.

If you are someone who wants to run a city P&L; within 6-12 months, this is the role to get there.

What You Will Own Clinic Operations

- Drive day-to-day operational performance across Chennai clinics: patient experience, service delivery, and clinical compliance
- Own key metrics: consultation-to-purchase conversion, follow-up return rate, doctor utilisation, and revenue per consult
- Build and refine SOPs, escalation frameworks, and operational playbooks that scale across clinics

Performance & Analytics

- Track and analyse clinic-level performance data to identify gaps, root causes, and improvement opportunities
- Build weekly and monthly performance reviews for clinic managers and leadership
- Drive structured problem-solving on underperforming clinics : from diagnosis to intervention to outcome

Expansion Support

- Support new clinic launches across South India: vendor coordination, team onboarding, pre-launch readiness
- Build launch checklists and setup playbooks that reduce time-to-productivity for new clinics

Team & Stakeholder Management

- Work closely with clinic managers, doctors, and front desk staff to drive accountability and execution
- Build relationships with doctors and clinical staff: understand their needs, resolve friction, and align them to business outcomes
- Coordinate with central teams (finance, supply, demand, HR) to ensure cities get what they need to perform

What We Are Looking For Must Have

- 4-8 years of experience in operations, business management, or a related field with multi-unit exposure
- Strong analytical skills : comfortable with data, dashboards, and structured problem-solving
- People management experience : ability to hold teams accountable and develop talent
- Comfort working with doctors and clinical professionals
- Proficiency in Excel or Google Sheets
- Willingness to travel across Chennai and South India clinics regularly

Strong Preference

- Prior experience in healthcare, clinic operations, diagnostics, or a patient-facing service environment
- Familiarity with the Chennai market and Tamil Nadu consumer behaviour
- Tamil language proficiency

This Role Is For You If

- You want to own a business, not just manage a function
- You are comfortable moving between data analysis and ground-level execution in the same day
- You build trust with people through consistency and follow-through, not authority
- You are ambitious about the City Head path and want to earn it fast

This Role Is Not For You If

- You want a clearly scoped, process-driven role with limited ambiguity
- You are more comfortable with analysis than with difficult conversations
- You prefer a large team structure over a lean, high-accountability environment
- Seniority level Entry level
- Employment type Full-time
- Job function Project Management and Information Technology
- Industries Hospitals and Health Care

We are looking for a Program Manager- South to own operational excellence and growth across our South India clinic network, based out of Chennai. This is a high-ownership, high-visibility role. You will work closely with city leadership and central teams to drive clinic performance, build operating systems, and develop the capabilities needed to independently lead a city. If you are someone who wants to run a city P&L; within 6-12 months, this is the role to get there.

What You Will Own Clinic Operations

- Drive day-to-day operational performance across Chennai clinics: patient experience, service delivery, and clinical compliance
- Own key metrics: consultation-to-purchase conversion, follow-up return rate,



doctor utilisation, and revenue per consult
- Build and refine SOPs, escalation frameworks, and operational playbooks that scale across clinics

Performance & Analytics

- Track and analyse clinic-level performance data to identify gaps, root causes, and improvement opportunities
- Build weekly and monthly performance reviews for clinic managers and leadership
- Drive structured problem-solving on underperforming clinics : from diagnosis to intervention to outcome

Expansion Support

- Support new clinic launches across South India: vendor coordination, team onboarding, pre-launch readiness
- Build launch checklists and setup playbooks that reduce time-to-productivity for new clinics

Team & Stakeholder Management

- Work closely with clinic managers, doctors, and front desk staff to drive accountability and execution
- Build relationships with doctors and clinical staff: understand their needs, resolve friction, and align them to business outcomes
- Coordinate with central teams (finance, supply, demand, HR) to ensure cities get what they need to perform

What We Are Looking For Must Have

- 4-8 years of experience in operations, business management, or a related field with multi-unit exposure
- Strong analytical skills : comfortable with data, dashboards, and structured problem-solving
- People management experience : ability to hold teams accountable and develop talent
- Comfort working with doctors and clinical professionals
- Proficiency in Excel or Google Sheets
- Willingness to travel across Chennai and South India clinics regularly

Strong Preference

- Prior experience in healthcare, clinic operations, diagnostics, or a patient-facing service environment
- Familiarity with the Chennai market and Tamil Nadu consumer behaviour
- Tamil language proficiency

This Role Is For You If

- You want to own a business, not just manage a function
- You are comfortable moving between data analysis and ground-level execution in the same day
- You build trust with people through consistency and follow-through, not authority
- You are ambitious about the City Head path and want to earn it fast

This Role Is Not For You If

- You want a clearly scoped, process-driven role with limited ambiguity
- You are more comfortable with analysis than with difficult conversations
- You prefer a large team structure over a lean, high-accountability environment

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Apply on Kit Job: kitjob.in/job/4skefv

📌 Program Manager(South) (Chennai)
🏢 Nexus Venture Partners
📍 Chennai