23 Jun
|
Admissify Edutech
|
Moti Nagar
23 Jun
Admissify Edutech
Moti Nagar
Apply on Kit Job: kitjob.in/job/4stdel
https://www.admissify.com/
: Tele Counsellor (Education Counselling Support)
Job Title:
Tele Counsellor / Pre-Counselling Executive
Location:
Delhi-Moti Nagar -Work from Office
Department:
Student Admissions / Counselling Support
Job Overview:
We are looking for a proactive and energetic Tele Counsellor responsible for engaging with prospective students over calls, understanding their study abroad or education-related queries, providing initial guidance, and identifying potential leads. The role involves pre-counselling, CRM management, and seamless handover of qualified leads to senior counsellors.
Key Responsibilities:
- Make 70–80 outbound calls per day to student leads provided by the organization
- Engage students in meaningful conversations and build rapport
- Understand student requirements such as:
- Study destination preference
- Course interest (UG/PG/MBA etc.)
- Budget and eligibility
- Provide basic information and pre-counselling support regarding courses, countries, and universities
- Identify interested and qualified leads and forward them to senior counsellors for detailed counselling
- Maintain accurate and updated records in CRM on a daily basis
- Track follow-ups and ensure timely callbacks
- Achieve daily/weekly call targets and conversion quality benchmarks
- Coordinate with counselling and admission teams for smooth lead transition
- Maintain professional communication and student engagement throughout the process
CRM Responsibilities:
- Update call status (connected, not interested, follow-up, converted, etc.)
- Log student details accurately after every interaction
- Schedule follow-ups and reminders
- Maintain clean and organized lead pipeline
- Ensure zero data duplication or missing entries
Required Skills & Qualifications:
- Graduate in any discipline (preferred)
- Good communication skills in English and Bengali language (Verbal and Written)
- Comfortable with high-volume calling (70–80 calls/day)
- Basic knowledge of MS Excel / CRM tools
- Strong listening and convincing skills
- Positive attitude and target-oriented mindset
Preferred Skills:
- Experience in telecalling / sales / education counselling
Pay: ₹10,000.00 - ₹15,000.00 per month
Perks
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Internet reimbursement
- Leave encashment
- Paid sick time
- Paid time off
Application Question(s):
- Are you open to make 80+ calls in a day?
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- Assamese, Bengali , Punjabi (Any one of these) (Required)
Location:
- Moti Nagar, Delhi, Delhi (Required)
Work Location: In person
Apply on Kit Job: kitjob.in/job/4stdel
📌 Tele Caller Intern-Assamese (Moti Nagar)
🏢 Admissify Edutech
📍 Moti Nagar