• Manages the day-to-day operational and tactical aspects of multiple large complex projects with multiple work streams.
• Ability to create an in-depth WBS with interdependencies and a defined critical path
• Demonstrates excellent verbal and written communication skills; Develop and execute an efficient internal and external communication strategy for ensuring communication with all levels of management within the team
• Monitor and report on project progress to stakeholders
• Build and strengthen relationships with the customer and stakeholders (internal and external)
• Responsible for creation and maintenance of resource plans ensuring effective resource allocation and distribution across portfolio of projects
• Utilize project management tools and techniques to improve execution and drive efficiencies.
• Implements engagement review and quality assurance procedures in accordance with our methodology
• Ensure profitable and successful execution of all assigned engagements as measured by regional goals and customer feedback
• Proactively manage changes in project scope
• Effectively create and execute risk management plans
• Manage and analyze profitability, revenue, margins, bill rates, and utilization across projects
• Understand and manage key project financial components to ensure projects are delivered within budget
• Responsible for quality and timely execution of deliverables across projects
Minimum Requirements:
• 5+ years of experience as a Project Manager
• Experience in a Professional Services or Managed Services environment is required (***critical: must have led external customer-facing projects, not internal operational projects)
• Good to have experience supporting Global Financial customers is preferred, but not mandatory.