30 Jul
|
Tata Capital
|
Andhra Pradesh
30 Jul
Tata Capital
Andhra Pradesh
We are looking for a highly skilled and experienced Customer Service Executive to join our team in Vijayawada, responsible for providing exceptional service to customers. The ideal candidate will have 2 to 5 years of experience in customer service.
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service through various communication channels.
- Resolve complaints and concerns in a timely and effective manner.
- Collaborate with internal teams to improve overall customer satisfaction.
- Develop and maintain strong relationships with customers.
- Identify opportunities to upsell and cross-sell products or services.
Job Requirements
- Minimum 2 years of experience in customer service, preferably in the financial industry.
- Strong knowledge of customer service principles and practices.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong analytical and critical thinking skills.
- Experience working with two-wheeler loans is an added advantage.
About Company
Tata Capital Ltd is a leading company in the financial industry, offering a range of products and services to its customers. We are committed to providing exceptional customer service and building long-term relationships with our clients.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Service Executive - Two Wheeler Loans (Andhra Pradesh)
🏢 Tata Capital
📍 Andhra Pradesh