As the Customer Service Liaison Officer, you will manage pre-contract administration, coordinate client communications, and support a smooth sales and pre-construction process. You will act as a key client contact, working with internal teams to ensure all documentation, appointments, pricing, and presentations are completed accurately and on time. A key focus will be building solid client relationships, delivering clear communication, and confidently presenting contracts in person.
- Coordinate sales and pre-contract documentation
- Manage job file setup and workflow administration
- Maintain strong client communication throughout the pre-construction process
- Schedule and coordinate appointments and meetings
- Liaise with internal departments regarding plans, pricing, and project updates
- Deliver professional pre-contract presentations and contract support
- Complete post-meeting administration and follow-up tasks
- Ensure all processes are managed accurately and within required timeframes
- Previous experience in a pre-contract, sales coordination, project administration,



or client liaison role within the residential construction industry
- Exceptional client communication and relationship management skills
- Strong technical knowledge of residential construction and pre-contract processes
- Confidence presenting contracts and explaining detailed information clearly to clients
- Excellent organisation skills and high attention to detail
- Ability to manage multiple clients and projects simultaneously
- Strong collaboration and stakeholder management skills
- A target-focused mindset with the ability to work toward monthly KPIs
- Strong computer literacy across Microsoft Office and document management systems
- Opportunity to join a leading luxury residential builder
- Brisbane CBD office location
- Supportive and collaborative team culture
- Career growth and long-term development opportunities

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📌 Claims Service Officer Liaison (Prayagraj)
🏢 Brunel
📍 Prayagraj