1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)
We are hiring Associates/ Analyst for our Inbound Calling Process (No Sales, No Upselling, No Cross-Selling).
Role Details:
Designation: Associate/ Analyst
Process: Inbound
Calling Experience: 1-3 years in International Voice Process
Education Eligibility: 12th Pass / Any Graduate / Postgraduate
✅ Mandatory Qualifications
- Excellent verbal & written communication skills
- Solid problem-solving mindset
- Ability to multitask and deliver results both individually & as part of a team
Key Responsibilities
- Respond to client queries via voice & written communication, ensuring accurate and timely resolutions.
- Handle inquiries related to products, services, data, and client accounts
- Manage multiple client queries efficiently using workflow tools
- Maintain accurate records of customer interactions in internal systems
- Collaborate with internal teams to resolve client issues effectively
- Ensure client satisfaction with service excellence and a customer-first approach