HCLTech is hiring for International contact Center - Senior Process Associate and Analyst on 22nd to 24th July 2026 ( Voice Process)

Walk-in Drive Details:

Date: 22nd to 24th July 2026, Friday and Saturday
Location: HCLTECH Sandhiya Infocity, Navalur Block: ETA 1
⏰ Time: 11AM - 3PM

HR Contact Name: Sanjay

Please carry anyone Government ID proof.

Job Description – International contact Center ( Voice Proces - Inbound calls)

Location: Chennai, India

Business Unit: Retail Banking – Mortgages & Consumer Lending

Reporting To: Team Leader / Operations Manager

Work Location: Sholinganallur
Designati on: Associate/ Analyst
Proce ss: Inbound Call
Experien ce : 1-3 years in International Voice Proce ss/ 3-5 yr s/ 5- 7 yrs
Education Eligibili ty:



12th Pass / Any Graduate / Postgraduate

Key Responsibilities:
Respond to client queries via voice & written communication, ensuring accurate and timely resolutions
Handle inquiries related to products, services, data, and client accounts
Manage multiple client queries efficiently using workflow tools
Maintain accurate records of customer interactions in internal systems
Collaborate with internal teams to resolve client issues effectively
Ensure client satisfaction with service excellence and a customer-first approach

Regards
Judith

📌 HCLTech is hiring for International contact Center - Senior Process Associate and Analyst on 22nd to (Chennai)
🏢 HCLTech
📍 Chennai