We are looking for a friendly and motivated Airport Customer Service Associate to join our team in Kolkata. This position is perfect for freshers who have completed their 12th grade and are eager to start a career in the aviation industry.
In this role, you will be the first point of contact for passengers, providing assistance and ensuring a positive travel experience. Key responsibilities include:
- Greeting Passengers: Welcome travelers at the airport with a warm smile and assist them with their inquiries.
- Check-in Assistance: Help passengers with the check-in process, including issuing boarding passes and managing luggage.
- Handling Customer Queries: Address passenger questions and concerns, providing accurate information about flights, services, and airport facilities.
- Coordinating with Other Teams: Work closely with airline staff and ground crew to ensure seamless operations and quick resolution of any issues.
- Maintaining Safety and Security: Follow airport regulations and guidelines to ensure the safety of passengers and staff.
To be successful in this role, you should have excellent communication skills, a customer-oriented attitude, and the ability to work in a fast-paced environment. Being a team player is important, as you will collaborate with various teams throughout the airport. A positive approach to problem-solving and a willingness to learn are essential to help create a welcoming atmosphere for all travelers.
- Experience
Fresher
- No. of Openings
120
- Education
12th Pass
- Role
Airport Customer Service Associate
- Industry Type
Hotel / Travel / Airline / Hospitality
- Gender
[ Male / Female ]
- Age Limit
18 - 27 Yrs.
- Job Country
India
- Type of Job
Full Time
- Work Location Type
Work from Office
- Perks include
Annual Bonus, PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation, 5 Working Days