Fresher Walk-In Drive for Customer Support Executive (Voice) for HCLTECHHCL Tech Hiring for US/UK Voice Process 28 July 2026 to 31 July 2026 Walk in directly.Walk in Timing- 11am-2pmInterview Location: - HCL Technologies: -A- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301Nearest Metro Station Sector 59.Designation: Customer Care Representative-FreshersAny Grad/UG can apply (No Regular Students / No Law Graduate)B.Tech, MTech, BCA and MCA is not eligible.Work Location: NoidaTwo Way Cabs AvailableJob Description - Customer Service Executive - FresherCandidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US/UK customers.Work Experience & Qualification criteria:- Excellent communication skills - both verbal and written - with a skilled telephone etiquette- Helpful,



empathetic, and enthusiastic about customer service- Freshers in US/UK Inbound calling preferably in Banking domainJob Description- Answer all inbound queries as per call flow procedure.- Adherence to process to ensure high quality and customer service.- Follow escalation procedures for issues uncontrollable at agent level First call resolution.- Break schedule adherence.- Involvement in motivational activities, implementing feedback given during monitoring sessions.- Updating various logs like escalation log, complaint tracker etc.- Ensuring data security - proprietary data of customersPlease don't carry laptop while coming for interviewContact Person- Urmika Shah Mehta

📌 Mega -Walk-In Drive For Freshers - Customer Service - 28 July 2026 To 31 July 2026 (Agra)
🏢 HCLTech
📍 Agra