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We are hiring experienced professionals for our International Voice Process team. Candidates must have 6 months to 4 years of relevant experience in an International Voice Process with excellent communication skills and a customer-focused approach.
Key Responsibilities
- Handle inbound and/or outbound customer interactions for international clients.
- Resolve customer queries professionally while delivering an exceptional customer experience.
- Meet quality, productivity, and customer satisfaction targets.
- Accurately document customer interactions in CRM systems.
- Follow company policies, compliance guidelines, and process standards.
- Collaborate with internal teams for timely issue resolution.
Eligibility Criteria
- Experience: 6 Months 4 Years in International Voice Process.
- Excellent verbal and written communication skills in English.
- Strong customer service,
problem-solving, and interpersonal skills.
- Basic computer knowledge and ability to work with multiple applications.
- Willingness to work in rotational/night shifts.
Mandatory Requirements
- Candidates must have only International Voice Process experience.
- Candidates with Domestic Voice Process experience will not be considered.
- Candidates with irrelevant/non-BPO experience will not be considered.
- Immediate joiners only.
Preferred Skills
- Strong customer handling and communication skills.
- Ability to multitask in a fast-paced workplace.
- Team player with a positive attitude and adaptability.
- Drop your resume at
[email protected] (OR) (+91) (phone hidden)
📌 Walk-in International Voice Process Executive (Telangana)
🏢 IntouchCX
📍 Telangana