- Role Overview

You will be responsible for executing advanced audits across two distinct workflows (AI-assisted Medical Scribing and Verbatim Medical Transcription etc), interpreting complex data evaluation matrics (Precision, Recall, F1-Score), communicating directly with clients, and driving the production team toward zero-defect delivery through rigorous feedback.

Key Responsibilities

- Scribing Audits: Critically evaluate AI-generated clinical summaries against audios. Verify that all complex diagnostic data, treatment plans, and clinical nuances are perfectly captured, and that the final output meets strict professional medical documentation standards.
- Transcription Audits: Perform exact quality checks on verbatim transcripts to ensure strict compliance with formatting guidelines:
- Validation of audio segmentation boundaries
- Verification of exact speaker attribution (Diarization).
- Verification of context-driven punctuation rules.
- Performance Driving: Transform audit data into targeted coaching, error-analysis reports, and feedback loops that actively drive the production team to improve throughput and accuracy.
- 2. Metrics Analytics & Insight Generation
- Data Interpretation:



Master and utilize data science metrics including Precision, Recall, and F1-Scores to evaluate both human and AI performance.
- Root Cause Analysis (RCA): Deep-dive into quality dips, identify systematic errors (e.g., misdiagnoses vs. segmentation errors), and execute targeted corrective action plans.
- Performance Reporting: Compile, analyze, and present weekly/monthly quality dashboards and throughput reports for senior management.
- Client Communication: Act as the primary technical point of contact for the client regarding quality metrics. Lead calibration calls, interpret client feedback, and align auditing standards with client expectations.
- Guideline Calibrations: Proactively identify ambiguities in client transcription/scribing guidelines, seek clarification, and standardize internal calibration manuals for the team.
- 3. Client Interfacing & Guideline Management

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Quality Analyst Medical Scribing & Transcription (Telangana)
🏢 Centific
📍 Telangana