Key Roles & Responsibilities

1. Product Knowledge

- Demonstrate strong product knowledge and confidently explain offerings to customers.
- Ensure consistency in serving size, packaging, and smallware usage.
- Adhere to strict food safety, hygiene, and grooming standards.
- Proficiency in cupcake icing is mandatory for all team members.

2. Customer Service & Order Fulfilment

- Greet customers warmly and handle orders with accuracy and efficiency.
- Ensure timely service while maintaining high service standards.
- Address customer inquiries and feedback professionally to ensure satisfaction.

3. Store Operations & Maintenance

- Maintain cleanliness across dining and workstation areas.
- Assist with inventory stocking and supply management.
- Follow all safety, sanitation, and hygiene protocols.
- Complete daily opening/closing checklists and wastage records.
- Ensure proper upkeep of smallware and equipment.
- Maintain attention to detail in service, presentation, and overall store ambiance.

4.



Teamwork & Efficiency

- Collaborate effectively with colleagues to ensure smooth outlet operations.
- Support team members during peak hours to maintain service speed.
- Follow instructions from supervisors and managers diligently.
- Take ownership of tasks assigned by the Outlet Manager/Supervisor.
- Maintain a humble, team-oriented attitude, recognizing the importance of each role in sustaining and growing the brand.

5. Inventory & Cost Control

- Assist in inventory management, ordering, and stock audits.
- Control food waste, efficient stock management and packaging.
- Ensure accurate billing, cash handling, POS operations and delivery orders.
- Ensure all the smallware and equipments are well maintained.

Perks and Perks

- Target Based Incentives
- Food Allowance
- All Statutory benefits
- Medical Insurance

📌 Steward/Hostess - Magnolia Bakery (Telangana)
🏢 Spago Foods
📍 Telangana