Business/ Financials
- Drive daily/ Weekly /Monthly accomplishment of targets according to the annual/monthly targets established for the area and branches under his/her responsibility by providing guidance and solutions to his/her team as required
- Drive additional business from referral channel, phone banking & pre-approved leads
- Manage dealer relationship by close interaction with dealerships through regular visits
- Effective staffing by timely recruitment & training of ROs
- Implement, supervise and control effectiveness of commercial strategy with his/her team to reach the productivity and growth targets established.
- Approve deviations and exceptions according to policy in place.

Customer (Both Internal & External)
- Ensure customers are educated about all products/services offered by Ujjivan.
- Ensure customer conversion by offering different products as per customer requirement.
- Focus on lower TAT as per laid down standards.

Internal Process
- Ensure compliance with lending guidelines,



quality framework and audit requirements; ensure speedy resolution of any audit observations and take necessary steps to prevent recurrence audit and other regulations.
- Drive collection of initial EMIs (for 4MOB cases) through the ROs to ensure better portfolio health
- Ensure recovery & updation of RC & PDDs withing the allowed time period through ROs
- Ensure, supervise the correct implementation of the credit procedures including all the respective tools

Innovation & Learning
- Ensure that all members of his team are up to date on all relevant circulars and all products/services offered in the Branch
- Evaluate the staff competences in terms of promotion, business assessment and credit risk assessment capacity and propose solutions for improvement
- Ensure adherence to training man-days/ mandatory training programs for self and reportees
- Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self and reportees
- Monito

📌 Cluster Manager-Vehicle Finance (Krishnagiri)
🏢 Ujjivan Small Finance Bank
📍 Krishnagiri